How to delete your account?

There's no delete button in Reditus yet. Ask us through support and we'll delete your account for you. This works the same for SaaS and affiliate accounts.

Ask our team to delete your account

1. Log in to Reditus, so we can confirm it's you.
2. Open the support chat.
3. Ask for a human.
4. Tell them you want to delete your account, and which email address it uses.

Someone from our team then deletes the account for you. We don't give a fixed timeframe for a deletion.

Formal data-protection requests

For a formal request under data-protection law, for example to have your personal data erased, email privacy@getreditus.com. We acknowledge requests within 5 working days.

Before you ask

• SaaS companies: export the data you want to keep first. You'll find the export options above the tables in the app.
• Running an affiliate program? Deleting your account is a separate step from cancelling your subscription. After a cancellation or the end of a trial, your affiliate links keep working for 30 days and then stop, and outstanding affiliate payouts still need to be settled.
• Signed up as the wrong account type? Affiliate and SaaS accounts are separate, and each email address can hold only one account. Ask us to delete the wrong one, or, if you don't want to wait, create the right account with a different email address.
• Affiliates who only want to stop being contacted through their vetted profile: ask a human in the support chat to remove the profile. You don't need to delete your whole account for that.

More on how we handle data in our privacy summary and how Reditus handles data privacy.