How to exclude certain products from generating commissions

By default, affiliates earn commission on every payment a referred customer makes within your commission period: upgrades, extra seats and any other extra payment included. For example, on a 12-month commission schedule an upgrade bought in month 5 also earns commission.

You can exclude certain products from that. Companies usually exclude onboarding fees, service fees and other products with a lot of manual work or a person attached to them, often their pricier products.

How to exclude a product in Stripe

You add a bit of metadata to the product, or to one of its prices, in Stripe. Payments for it then don't create commissions.

1. In Stripe, open your product catalog and select the product you want to exclude, for example your onboarding fee.
2. Select the price you want to exclude.
3. On the price page, go to Edit metadata.
4. Add the key commissions_disabled with the value yes, and save.

Want to exclude every price of a product at once? Add the same metadata on the product itself instead of on each price.

Our developer docs show the same steps with a screenshot: excluding plans and prices.

Good to know

• Stripe only. Excluding products with metadata works with the native Stripe connection. With the Payments API, Reditus only calculates commission on the payments you send it.
• In-app referral program: to stop a product from earning your advocates a reward, use the key rewards_disabled with the value yes instead. See excluding plans and prices for rewards.

Related

• Connecting Stripe
• Run your affiliate program with any payment processor
• What is a good commission rate in B2B SaaS