Testing the Sign Up Snippet

A test signup is the only way to check that your signup snippet works. Do it after you have installed the tracking script and the signup snippet.

Test the snippet

1. Open the installation tab in your Reditus settings.
2. Use the test link on that tab to open your website, as if you came through an affiliate link.
3. Sign up to your own product with a new test account.
4. Refresh the installation tab. When the snippet works, its status changes to verified.

Repeat the test for every signup method you offer (email and password, Google, Microsoft, Facebook): a snippet that fires on one path can still miss another.

If the status doesn't change

• The tracking script isn't running on the page, or the subdomain, where the snippet fires.
• The snippet sends the example email instead of the real one: replace email@example.com with the email of the user who just signed up.
• The snippet fires on login instead of on a new registration, or not on every signup path.
• The signup happens on a different root domain than the one where your tracking script runs.
• Your site also has a demo booking and only Calendly is connected: Calendly tracks the bookings, not signups through your form. Install the snippet on the form too.

The snippet has to send a value

The snippet needs the new user's email (or your unique ID):

window.gr("track", "conversion", { email: "the-new-user@example.com" });

If the email value is empty or undefined when the snippet runs, no conversion is registered and nothing shows in your dashboard.

Check it in the browser console

Open your browser's developer console on the page where the snippet fires. If window.gr is not defined, the tracking script isn't running on that page. If the email variable is undefined when the snippet runs, fix how your code reads the email from the signup form.

Still not working?

If your test signups work on every path and referrals are still missing, ask us in the chat and tell us which checks you did, and we'll look into it.